privacy policy

Effective Date: 14/07/2025

Introduction & Scope

Welcome to atlastosahara! We know that your privacy is important to you, and it’s important to us too. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or use www.atlastosahara.com.

Whether you’re browsing our travel guides, booking a desert adventure, or signing up for our newsletter, this policy applies to all interactions you have with our website. By using our site, you’re agreeing to the practices described here.

We’ve written this policy in plain English because we believe privacy policies should be easy to understand. If you have any questions after reading this, please don’t hesitate to reach out to us.

Information We Collect

Information You Share With Us

When you interact with our website, you might choose to share information with us, such as:

  • Contact Details: Your name, email address, phone number, and mailing address
  • Account Information: Username, password, and profile preferences
  • Payment Information: Credit card details and billing address when you make a purchase
  • Travel Information: Your destination preferences, travel dates, and accommodation needs
  • Communication: Messages you send us through contact forms, emails, or our chat feature
  • Reviews and Stories: Comments, ratings, photos, and travel experiences you share with us

Information We Collect Automatically

When you visit www.atlastosahara.com, we automatically gather some information to help us understand how our website is being used:

  • Device Information: Your IP address, browser type, operating system, and device details
  • Website Usage: Which pages you visit, how long you stay, and what you click on
  • Location Information: Your general location based on your IP address (like your city or region)
  • Cookies and Similar Technologies: Small files that help us remember your preferences and improve your experience

This information helps us make our website better and more useful for travelers like you.

How We Use Your Information

We use your personal information to enhance your travel planning experience in several ways:

  • Providing Our Services: To show you relevant travel content, recommendations, and help you plan your trips
  • Staying in Touch: To respond to your questions, send you our newsletter, and provide customer support
  • Personalizing Your Experience: To customize the content and recommendations we show you based on your interests
  • Processing Payments: To handle transactions when you book tours or purchase services through our site
  • Improving Our Website: To understand how people use our site and make it better for everyone
  • Marketing: To send you information about travel deals and services that might interest you (only if you’ve agreed to receive them)
  • Legal Requirements: To comply with laws and regulations, and to protect our rights and interests
  • Security: To keep our website safe and secure for all users

Cookies & Tracking Technologies

Like most websites, we use cookies and similar technologies to make your experience better and to understand how our website is used.

Types of Cookies We Use

  • Essential Cookies: These are necessary for our website to work properly. They help with things like security and basic functionality
  • Performance Cookies: These help us understand how visitors use our website by collecting anonymous information about page visits and user behavior
  • Functionality Cookies: These remember your preferences and settings to make your experience more personalized
  • Advertising Cookies: These are used to show you relevant advertisements and measure how effective our marketing is

Managing Your Cookie Preferences

You’re in control of your cookie preferences. Here’s how you can manage them:

  • Browser Settings: Most web browsers allow you to view, manage, and delete cookies through their settings
  • Opt-Out Tools: Many advertising networks provide tools to opt out of targeted advertising
  • Our Cookie Banner: When you first visit our site, you can choose which types of cookies to accept

Please note that if you disable certain cookies, some features of our website might not work as well.

Third-Party Sharing

We work with trusted partners to provide you with the best travel planning experience. Here’s how we might share your information:

Service Partners

  • Travel Booking Platforms: Hotels, airlines, tour operators, and other travel services you book through our site
  • Payment Processors: Secure payment companies that handle your transactions
  • Analytics Services: Companies like Google Analytics that help us understand how our website is used
  • Email Services: Platforms that help us send newsletters and other communications
  • Customer Support Tools: Services that help us provide better customer service

Marketing Partners

  • Advertising Networks: Companies that help us show you relevant ads on other websites
  • Social Media Platforms: Where we maintain a presence and run advertisements
  • Affiliate Partners: Travel companies we work with to provide recommendations

Legal Requirements

We may share your information if required by law, legal process, or to protect our rights and the safety of our users.

We always ensure that our partners follow strict privacy and security standards to protect your information.

User Rights & Choices

We believe you should have control over your personal information. Depending on where you live, you may have the following rights:

Your Privacy Rights

  • Access: You can ask us what personal information we have about you
  • Correction: You can update or correct any information that’s wrong or incomplete
  • Deletion: You can ask us to delete your personal information (with some exceptions for legal requirements)
  • Restriction: You can ask us to limit how we use your information
  • Data Portability: You can request a copy of your information in a format you can use elsewhere
  • Opt-Out: You can unsubscribe from marketing communications or withdraw consent for data processing

How to Exercise Your Rights

Making a privacy request is easy. Here’s how:

  • Email Us: Send your request to info@atlastosahara.com with “Privacy Request” in the subject line
  • Unsubscribe: Click the unsubscribe link in any marketing email we send you
  • Account Settings: Log into your account to update your information and preferences

We’ll respond to your request within 30 days and may need to verify your identity to protect your privacy.

Data Retention

We keep your information for different periods depending on what it’s used for:

  • Newsletter Subscriptions: Until you unsubscribe or ask us to delete your information
  • Booking Records: Up to 7 years for accounting and legal purposes
  • Website Analytics: Up to 26 months in anonymized form
  • Customer Support Records: Up to 3 years from your last interaction with us
  • Marketing Information: Until you opt-out or request deletion
  • Account Information: Until you delete your account or after 2 years of inactivity

Security Measures

Protecting your information is a top priority for us. We use both technical and organizational measures to keep your data safe:

Technical Protection

  • HTTPS Encryption: All information sent between your browser and our website is encrypted
  • Secure Storage: Your data is stored on secure servers with encryption
  • Regular Updates: We keep our security systems up to date with the latest protections
  • Monitoring: We continuously monitor for potential security threats

Organizational Protection

  • Limited Access: Only employees who need access to your information to do their job can see it
  • Staff Training: Our team is trained on privacy and security best practices
  • Partner Agreements: We require our partners to follow strict security standards
  • Incident Response: We have procedures in place to respond quickly to any security issues

International Transfers

As a travel website, we work with partners around the world. This means your information might be transferred to countries outside your own. When this happens, we make sure appropriate protections are in place:

  • Standard Contractual Clauses: Legal agreements approved by data protection authorities
  • Adequacy Decisions: We only transfer to countries with strong data protection laws
  • Your Consent: Where required, we’ll ask for your permission before transferring your data

Children’s Privacy

Our website is designed for adults planning their travels. We don’t knowingly collect personal information from children under 16 years old.

If you’re a parent or guardian and think we might have collected information about your child, please contact us immediately at info@atlastosahara.com. We’ll take steps to delete that information right away.

If we discover we’ve collected information from a child under 16 without proper parental consent, we’ll delete it as quickly as possible.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, new features, or legal requirements. When we do:

  • We’ll post the updated policy on this page
  • We’ll update the “Effective Date” at the top
  • For significant changes, we’ll notify you by email or with a notice on our website
  • If required by law, we’ll ask for your consent to the changes

We encourage you to check this page occasionally to stay informed about how we’re protecting your privacy.

Contact Information

We’re here to help with any questions or concerns about your privacy. Feel free to reach out to us:

Email: info@atlastosahara.com Subject Line: Privacy Policy Question

We’ll get back to you within 30 days and do our best to address any privacy concerns you might have.

Thank you for trusting us with your personal information. We’re committed to protecting your privacy while helping you plan amazing travel experiences!